Grievances & Investigations
Independent support when a grievance is raised or a situation starts to escalate
When a grievance is raised, the immediate challenge is practical. Who is going to investigate it, and how will it be managed alongside business deliverables and deadlines?
Internal capacity is often stretched. Where issues are sensitive, complex, or already escalating, it can be difficult to manage an investigation fairly and without unnecessary delay or disruption.
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When support is typically needed
A grievance has been raised and needs independent handling
A situation is sensitive or has started to escalate
There is limited internal capacity to run the process effectively
The issues are complex and require experienced judgement
There are concerns about impartiality or risk
What matters in an investigation
establishing the relevant facts in a fair and proportionate way
following a clear and defensible process
handling complex or conflicting accounts with care
minimising delay and unnecessary disruption
maintaining confidentiality and discretion throughout
creating confidence in the findings and next steps
What Laura provides
Laura provides independent support to manage workplace investigations involving grievances, disciplinary issues, and other sensitive people matters.
Laura brings a clear and proportionate approach, ensuring the scope is defined from the outset, clarifying the allegations, gathering and assessing relevant evidence, and producing clear, well-evidenced findings that organisations can rely on when deciding next steps.
All investigations are delivered personally by Laura, bringing senior HR leadership experience and a clear, impartial approach.
Why independence matters
In some cases, it is difficult for an organisation to investigate internally without concerns about capacity or impartiality.
An independent investigator brings objectivity, credibility, and distance from the situation. This is particularly valuable where relationships are strained, trust is low, or where situations are sensitive, contested, or carry organisational risk.
Laura's approach
Laura's approach is practical, thorough, and proportionate.
She works with organisations to define the scope clearly, plan the investigation, gather evidence from relevant sources, and conduct interviews in a way that encourages open and considered responses. The focus is on establishing the facts and handling the situation with care and sound judgement.
In some situations, there may also be an opportunity to resolve the issue before it progresses further. Workplace mediation can be an effective alternative.
A short, confidential conversation can help you think through the situation and decide the right next step.
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